FAQ Overview

How long does it take for a design to be completed?

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

What aftersales support do you offer?

After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support thereafter will be charged at an hourly rate of £25.

If you are interested in a custom website design or have any other questions, please ask us for a quick no obligation website design quote.

Will we need to have a meeting?

In the majority of cases a meeting isn't necessary and 70% of our sites are generally completed with contact via email and telephone only.

What is Search Engine Optimization?

All web pages should be 'optimised'. This will enable your site to gain a high search engine ranking, it revolves around the meta tags on your web pages, a web page that isn't optimised won't appear in the search engines to any great degree. For more on optimisation click here.

Do I need to buy a domain name and hosting?

No, we do everything for you.

I would like you to design my site, what do I need to do now/what is the process?

If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. You can check domain name availability here. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance, design an initial web page for you.

This is then refined/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.